FAQs

Please click on “Address Book” or “Manage Addresses” and you will be able to add “Additional Address Entries” using the “Add New Address” button. During Checkout on the “Shipping” page the “Default Billing/Shipping Address” and “Additional Addresses” are presented for your “Shipping Address”. Once confirmed and you are moved to the “Payment” page you will then need to uncheck “My billing and shipping address are the same.” This will provide a dropdown with all “Address Book Addresses” and you can select from those or provide a new address.

Your credit card is charged with International gateways which is safe and secure. We do not store any of your bank card information unless you save it for future easier use.

No, you don’t have to. We cover the sales tax inside retail price.

To cover an item by your insurance, you have to contact the support. Then the team will take necessary actions to cover the item with your insurance. Insurance fees may apply if necessary.

Currently our store is located in United States, United Kingdom and Australia. You can ship from any of this three country. Charges may apply for international shipment if necessary.

You can cancel or change the order before the shipment. If the order is shipped already, you can make a new order and return the previous order. We provide a 15 days return and refund policy if the product is not up to the mark.

You have to contact our support.